Privacy Policy

Last Updated: June 2026

Trailhead Dog Co. respects your privacy and is committed to protecting the personal information you share with us.

Information We Collect: When you contact us, schedule services, join our email list, or complete client forms, we may collect information including:

  • Your name

  • Email address

  • Phone number

  • Mailing address

  • Emergency contact information

  • Information about your dog, including health, behavior, and vaccination records

  • Payment information processed through secure third-party providers

How We Use Your Information: We use the information you provide to:

  • Schedule and deliver services

  • Communicate about appointments and updates

  • Maintain client records

  • Process payments

  • Provide customer support

  • Send newsletters, updates, or promotional emails if you choose to subscribe

Email Communications: If you subscribe to our email list, you may receive updates about services, events, field trips, training opportunities, and Trailhead news. You may unsubscribe at any time using the unsubscribe link included in our emails.

Sharing Information: Trailhead Dog Co. does not sell, rent, or share your personal information with third parties for marketing purposes. Information may be shared only when necessary to:

  • Process payments

  • Deliver services

  • Comply with legal obligations

  • Obtain emergency veterinary care for your dog

Payment Security: Payments are processed through secure third-party payment providers. Trailhead Dog Co. does not store full credit card information on its servers.

Cookies and Website Analytics: Our website may use cookies and analytics tools to better understand website traffic and improve the user experience. These tools collect general, non-identifiable information about how visitors use the website.

Data Retention: We retain client information only as long as reasonably necessary to provide services, maintain business records, comply with legal requirements, and support ongoing client relationships.

Children's Privacy: Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 13.

Changes to This Policy: Trailhead Dog Co. may update this Privacy Policy from time to time. Any updates will be posted on this page.

Contact: If you have questions about this Privacy Policy or how your information is handled, please contact: hello@trailheaddogco.com